Method 1: Choose which IMAP account folders appear in Outlook. How to FIX: IMAP folders Missing (Not Visible) in Outlook's Navigation Pane. If you cannot see all your IMAP folders on the folder pane, then continue reading below. When you 're using Outlook to access your IMAP account, Outlook should display all the IMAP folders in the navigation pane. If you have setup IMAP account in Outlook and several IMAP folders not showing in Outlook pane, then continue below to fix the problem.
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